REFUND POLICY

At Chelly, customer satisfaction is our priority. However, due to the nature of our products, we do not accept refunds or returns.

DAMAGES & ISSUES

We take great care in packaging and delivering your order. However, if you receive a defective, damaged, or incorrect item, please inspect your order upon arrival and contact us immediately so we can evaluate the issue and make it right.

To report an issue, please contact us at:
📧 Email: info@chelly-lb.com
📞 Phone / Whatsapp: +961 70 221 255

We appreciate your trust in Chelly and Rivage Dead Sea Skincare. Thank you for your understanding!